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Job Description
1. Administrative Support to Operations Team
· Coordinate team meetings & events
· Consolidate travel and leave schedules of VP, RDs, OPS team
· Support the Operations VP & Director in the logistic arrangement for business meetings & visits including travels/transportation, meetings, etc.
· Translate document and messages to Chinese/English
2. Operations Support
· Consolidate the integrated calendar of Campaigns and store activities.
· Liaise with other departments to ensure the implementation is on time & collaborated.
· Identify any issues and support the solution for the campaign/project execution e.g. conflicting activities, resources, late deliveries, etc.
· Collect & improve Memos contents, improve the method & channel of communication, for easy understanding and execution by stores
· Host weekly communication meetings and handle questions from Regional teams & stores regarding daily operations, campaigns & Headoffice instructions
· Develop the weekly Newsletter– plan, collect & edit contents
· Coordinate with vendors for the specifications, quotation & production of uniform and store supplies
· Have full understanding of the standard store operation & transaction processes as well as POS system. Assist HQ and local teams to understand the standard processes.
· Assist in improving store processes in order to achieve higher execution efficiency and customer satisfaction
· Be the key contact point for the stores, ROMs & regional OPS staff for all communication with HO OPS team and other departments
3. Analysis & Reporting
· Collect and consolidate feedback from regions for campaigns, business performances, programs, etc.
· Analyse and develop reports
· Support the tracking of G&A expense and coordinate adjustments
· Support in the calculation of incentives for RDs & ROMs, events.
4. Business Development
· Support in the preparation for store opening / closure with the focus on store operations
· Update store list, opening/closure dates in Operations reports
Requirements:
1、Formal qualifications/certification required
？ University Degree (Business preferred)
2、Years of experience required:
？ Must have min 2 years Store operations experience
？ 1-2 years business analysis and coordination experience
3、Knowledge & Skills required:
？ Experience supporting retail operations
？ Quick response and good skills in managing daily operation demands
？ Strong skills of analytical and problem solving
？ Language requirements : Strong skills in the written and verbal communication - both Chinese and English
？ Advanced knowledge of the computer applications, Word, Excel, Outlook.
？ Ability to write reports, advices, business correspondence, comprehensive policy, and procedure manuals.
1. Administrative Support to Operations Team
· Coordinate team meetings & events
· Consolidate travel and leave schedules of VP, RDs, OPS team
· Support the Operations VP & Director in the logistic arrangement for business meetings & visits including travels/transportation, meetings, etc.
· Translate document and messages to Chinese/English
2. Operations Support
· Consolidate the integrated calendar of Campaigns and store activities.
· Liaise with other departments to ensure the implementation is on time & collaborated.
· Identify any issues and support the solution for the campaign/project execution e.g. conflicting activities, resources, late deliveries, etc.
· Collect & improve Memos contents, improve the method & channel of communication, for easy understanding and execution by stores
· Host weekly communication meetings and handle questions from Regional teams & stores regarding daily operations, campaigns & Headoffice instructions
· Develop the weekly Newsletter– plan, collect & edit contents
· Coordinate with vendors for the specifications, quotation & production of uniform and store supplies
· Have full understanding of the standard store operation & transaction processes as well as POS system. Assist HQ and local teams to understand the standard processes.
· Assist in improving store processes in order to achieve higher execution efficiency and customer satisfaction
· Be the key contact point for the stores, ROMs & regional OPS staff for all communication with HO OPS team and other departments
3. Analysis & Reporting
· Collect and consolidate feedback from regions for campaigns, business performances, programs, etc.
· Analyse and develop reports
· Support the tracking of G&A expense and coordinate adjustments
· Support in the calculation of incentives for RDs & ROMs, events.
4. Business Development
· Support in the preparation for store opening / closure with the focus on store operations
· Update store list, opening/closure dates in Operations reports
Requirements:
1、Formal qualifications/certification required
？ University Degree (Business preferred)
2、Years of experience required:
？ Must have min 2 years Store operations experience
？ 1-2 years business analysis and coordination experience
3、Knowledge & Skills required:
？ Experience supporting retail operations
？ Quick response and good skills in managing daily operation demands
？ Strong skills of analytical and problem solving
？ Language requirements : Strong skills in the written and verbal communication - both Chinese and English
？ Advanced knowledge of the computer applications, Word, Excel, Outlook.
？ Ability to write reports, advices, business correspondence, comprehensive policy, and procedure manuals.
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- 公司規(guī)模：1000人以上
- 公司性質(zhì)：外商獨(dú)資
- 所屬行業(yè)：眼鏡制造企業(yè)
- 所在地區(qū)：上海
- 聯(lián)系人：人事部
- 手機(jī)：會(huì)員登錄后才可查看
- 郵箱：會(huì)員登錄后才可查看
- 郵政編碼：200030
工作地址
- 地址：上海市徐匯區(qū)虹橋路3號(hào)港匯恒隆廣場(chǎng)2座7樓
